Professional Business Writing

Your course content includes:

• The importance of professional business writing
• Knowing your audience – build rapport
• The purpose of the correspondence
• Planning & writing process
• Knowing the purpose
• What to avoid
• How should a letter/email/memo look
• How to start & stop
• Helpful formats
• Practise
• A lot of hints & tips
• Content updated: September 2010

Comprehensive delegate handout packs:

• Containing practical and well written theory (13 Pages)

Your team and individual task exercises:

• Benefits and costs of writing professionally written documents
• Knowing your audience and how to write to them specifically
• Know your purpose
• How to revise and edit a document
• Word substitutes
• Benefits and cost of using email
• Comma use - when and how to use commas
• Writing different styles of letters/emails – Direct, Informative, Persuasive
• Delegate action plan – what are they going to use in their day to day role

Detailed trainers notes, containing:

• Advising you about the equipment you will need to deliver this session
• How to run tasks and activities, with potential outcomes and discussion points
• Estimated timings for all discussions, tasks and activities
• When to use each slide, with relevant comments
• General housekeeping
• Hints and tips and where and when to offer guidance and direction

PowerPoint presentation slides:

• 15 slides mirroring your course and delegate handout packs

Audience level: Intermediate through to Managers