Problem Solving

Your course content includes:

• What is a problem?
• Team problem solving
• The ideal problem solver
• The problem solving process
• Decision making
• Setting objectives
• Brain storming ideas
• Inhibitors to problem solving
• Factors that can influence
• Content updated: September 2010

Comprehensive delegate handout packs:

• Containing practical and well written theory (20 Pages)

Your team and individual task exercises:

• Questions – clarifying what is a problem etc.
• Team decision making task - How to survive in extreme conditions....
• Benefits and costs of successful problem solving
• Group problem solving task - Who went where?
• Team task and brainstorming – Running problem solving groups
• Describing the ideal problem solver
• Applying logic
• Team unity in problem solving
• Defining problems – Scenario discussion
• Delegate action plan – what are they going to use in their day to day role

Detailed trainers notes, containing:

• Advising you about the equipment you will need to deliver this session
• How to run tasks and activities, with potential outcomes and discussion points
• Estimated timings for all discussions, tasks and activities
• When to use each slide, with relevant comments
• General housekeeping
• Hints and tips and where and when to offer guidance and direction

PowerPoint presentation slides:

• 11 slides mirroring your course and delegate handout packs

Audience level: Intermediate through to Managers