Supervisory Skills

Your course content includes:

• Clarifying the role of the supervisor – what they should be doing!
• Internal team relationships
• How to communicate up and down the management chain
• The “right” way to delegate to others
• Team Member Types
• Stages of team formation
• Team working – The importance of team members and how to manage them
• Motivation styles
• How to manage “friends” and colleagues
• Useful and practical exercises
• Discussion scenarios
• Content updated: September 2010

Comprehensive delegate handout packs:

• Containing practical and well written theory (28 Pages)

Your team and individual task exercises:

• Understanding internal relationships
• A range of self assessment questionnaires linked to the core content
• Communication task – The Questions
• Delegation – How to Plan/Organise/Motivate/Control
• Delegation scenario – Team discussion
• The qualities and traits of an exceptional supervisor
• Leading high performances – Team discussion
• Listening exercise
• Motivational scenario – Team discussion
• Motivation styles – Understanding their own and how to manage other styles
• Team activity: Designing and building a free standing bottle holder
• Delegate action plan – what are they going to use in their day to day role

Detailed trainers notes containing:

• Advising you about the equipment you will need to deliver this session
• How to run tasks and activities, with potential outcomes and discussion points
• Estimated timings for all discussions, tasks and activities
• When to use each slide, with relevant comments
• General housekeeping
• Hints and tips and where and when to offer guidance and direction

PowerPoint presentation slides:

• 24 slides mirroring your course and delegate handout packs

Audience level: Supervisors, Team Leaders and fairly new Managers.
Note: This course can be run over a 2/3 day period.