Delegation

Your course content includes:

• What do you really want from today’s session?
• What is delegation? and why we should delegate to others?
• Emotion behind delegation
• Benefits and costs of delegation
• What should we be doing?
• Responsibilities - Plan/Organise/Motivate/Control
• The “right” delegation process to follow
• Self assessment questionnaire
• Delegation scenarios
• Barriers to delegation
• Hints & tips
• Delegate action plan
• Content updated: September 2010

Comprehensive delegate handout packs:

• Containing practical and well written theory (17 Pages)

Your team and individual task exercises:

• Role play or discussion on possible delegation problems
• Benefits and costs of effective delegation
• Self assessment delegation questionnaire - giving an instant score on where they are at the moment
• Comprehensive delegation scenarios
• Discussion/task on what people should be doing
• Emotions behind delegation discussion
• Planning/organising/motivating/controlling task
• Delegate action plan – what are they going to use in their day to day role

Detailed trainers notes, containing:

• Advising you about the equipment you will need to deliver this session
• How to run tasks and activities, with potential outcomes and discussion points
• Estimated timings for all discussions, tasks and activities
• When to use each slide, with relevant comments
• General housekeeping
• Hints and tips and where and when to offer guidance and direction

PowerPoint presentation slides:

• 14 slides mirroring your course and delegate handout packs

Audience level: Intermediate through to Managers