Discipline & Grievance

Your course content includes:

• Questions – What is discipline and grievance?
• What is discipline for? Why a company has policies in place
• Knowing your own procedures
• Features of disciplinary procedures
• The discipline process
• The discipline and grievance follow up plan
• The grievance process and interview
• Group tasks and scenarios
• Content updated: September 2010

Comprehensive delegate handout packs:

• Containing practical and well written theory (10 Pages)

Your team and individual task exercises:

• The benefits and costs of having a discipline & grievance policy
• Asking the group to clarify what is discipline and grievance? and why they need to action differently
• Consistency and fairness group role play
• Question sheet reviewing their own companies policy
• Discipline role play
• Grievance role play
• Practice scenarios and discussions
• Delegate action plan – what are they going to use in their day to day role

Detailed trainers notes, containing:

• Advising you about the equipment you will need to deliver this session
• How to run tasks and activities, with potential outcomes and discussion points
• Estimated timings for all discussions, tasks and activities
• When to use each slide, with relevant comments
• General housekeeping
• Hints and tips and where and when to offer guidance and direction

PowerPoint presentation slide show:

• 16 slides mirroring your course and delegate handout packs

Audience level: Intermediate through to Managers